FAQ

Can I actually use my hands with this on, or will it get in the way?

This is the question we get most, and it is the right one to ask. Almost everyone who buys this has already owned a brace that got in the way.

It is soft and slim, not rigid. It supports the joint at the base of your thumb without locking the thumb itself, and your fingertips stay completely bare. You keep doing what you were doing. Just without that joint sliding under every movement.

How is this different from the splint my doctor gave me?

A rigid splint is built to make a thumb hold still so an injured joint can rest. That is the right tool after an injury. It is the wrong tool for someone who needs to use her hands every day.

This does the opposite job. It steadies the one joint so it stops shifting, and leaves every moving part of your hand free. Same goal. Opposite method.

How long before I notice something?

Some people feel the difference the first time they put it on, because the support is structural and it works the moment it is in place. For most people the ache eases over the first two to three weeks of wearing it regularly.

Will my fingertips still be free?

Completely. Nothing covers the pads of your fingers or the tip of your thumb. You will still feel the yarn, the strings, the soil, the paper. That is the single biggest difference between this and a clinical brace.

Which hand, and do I need two?

Every order comes as a pair, one for each hand. Whichever thumb is the problem, you are covered. Some people only ever wear one. Some wear both. They ship together either way.

What size do I need?

Wrap a soft tape measure around your palm at its widest point, just below the knuckles, with your thumb relaxed out to the side. Small is 7 to 7.5 inches, medium is 7.5 to 8.5 inches, large is 8.5 to 9 inches. On the line between two sizes, take the smaller one.

What if it does not work for me?

Then you send it back and you get your money back. No form to fill in, no reason to give. If you ordered the wrong size we swap it for free.

How long does shipping take?

Orders leave within one to two business days and arrive within three to seven business days.